Terms of Service

Agreement to these terms

These Terms of Service govern your use of the Harper Home Security website, which Sovereign Software Systems LLC operates. By using the site or submitting a request, you agree to these terms. Do not use the site if you do not agree.

Harper Home Security’s role

Harper Home Security is a consumer request and referral brand. Harper is not a home security provider, installer, monitoring company, manufacturer, insurer, emergency service, or licensed security professional.

Site content provides general questions and information. It does not provide a security assessment, recommend a particular system or provider, or replace advice from a qualified professional who has evaluated your property and needs.

Harper cannot monitor an alarm, request police or fire response, or dispatch emergency help. Call 911 or your local emergency service when you need urgent help.

Requests and referrals

Submitting the form asks Harper to contact you by phone or email about your request. It does not create an appointment, provider relationship, service contract, monitoring coverage, installation agreement, fiduciary relationship, agency, or exclusive relationship.

A submission does not guarantee a response, referral, provider match, availability, eligibility, price, financing, equipment, installation, monitoring, emergency response, security result, or other outcome. At launch, submissions stay with Harper and are not sent to a home security provider.

Any provider you consider remains responsible for its licensing, recommendations, equipment, installation, monitoring, pricing, contracts, privacy practices, availability, and services. You are responsible for evaluating the provider and deciding whether to buy or use its services.

Acceptable use

You agree not to:

• submit false, misleading, unlawful, or abusive information;
• impersonate another person or submit information without authority;
• send alarm codes, passwords, payment-card data, or other sensitive access information;
• interfere with site security, availability, or operation;
• use automated means to scrape, overload, or misuse the site; or
• copy or use the Harper Home Security brand, artwork, or content in a way that violates our rights.

Content and intellectual property

The site, Harper Home Security name and presentation, original artwork, design, copy, and related materials are owned by or licensed to Sovereign Software Systems LLC and are protected by applicable intellectual-property laws. You may use the site for personal, noncommercial information purposes. No other license is granted.

Disclaimers

The site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of accuracy, completeness, availability, fitness for a particular purpose, noninfringement, and warranties arising from a course of dealing. Provider, product, pricing, and availability information can change, and we do not promise that the site will remain error-free or uninterrupted.

Limitation of liability

To the fullest extent permitted by law, Sovereign Software Systems LLC and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss arising from reliance on site content, inability to use the site, a provider’s acts or omissions, or unauthorized access. Rights that cannot legally be excluded remain unaffected.

Changes, suspension, and contact

We may change or discontinue the site and may update these terms. Continued use after an update means you accept the revised terms. We may restrict access when needed to protect the site, users, or our rights.

Send questions about these terms to [email protected].